Finding a good and qualified Microsoft Partner to support your new Business Solution is vitally essential for the smooth operating of your new system. Deep knowledge of your business goals and working structures is the key to understanding what kind of Microsoft Partner Support you might need.
A good partner would provide help and know about your processes in-depth as if they were a part of your own Company. Therefore, you should view your Partner as your insurance policy for your technology investments.
Let us mention five things you should ask and pay attention to when choosing a Microsoft Partner – they will help you get the priorities straight on this matter.
Question 1: Are you a Microsoft Gold Partner?
The top 1% of the partners worldwide get qualified as Gold Partners by Microsoft itself – and this proves the high standards the Company provides to its customers and has earned customer recognition. The Company also passes ongoing certification testing to ensure the top quality service.
Question 2: What is your expertise in the field?
The team you’re looking for should be qualified to deliver measurable business improvements. You can achieve this provided that your Microsoft Partner has senior-level experts with advanced functional expertise working on the project.
Question 3: Will our Company be kept updated and involved at all times?
A good Microsoft Partner would keep you posted on any product announcements, releases, offers, end-of-life dates, pricing changes, and licensing matters relevant to you. Moreover, a qualified partner usually shows a proactive approach towards updates and improvements to your technology.
Question 4: How does the Partner take accountability for the services?
All objectives discussed between your Company and the Partner must be documented, regularly reviewed, and reported. Consequently, this will allow you to keep track of the progress and any arising changes. Moreover, it will help maximize the value of this technology investment.
Question 5: Do you offer worldwide support?
If you run your business in several locations and need a rapid response in different time zones, that is a question to ask. Then you have to make sure your Partner can Support your Product worldwide.
We, at Go-ERP, can offer you an easy way to keep your Services up to date. We provide quality Partner Support from a strong team of Microsoft Certified Specialists.
You can be confident in the quality of the Support for your Business Solution when working with us. Firstly, for a proactive attitude. Secondly, you will benefit from our expertise, flexibility, and personal touch.